Replace Manual Operations With AI-Powered Business Systems

We design and build systems that automate workflows, integrate your tools, and give you full visibility over your operations โ€” so your business can scale without chaos.

WhatsApp AI Chatbot and M-Pesa Integration for Kenyan Businesses
โš™๏ธ Process Automation Experts๐Ÿ“Š Operational Systems Design๐Ÿ”— End-to-End Integrations๐Ÿข Trusted by Growing Businesses
What We Build

Smart Technology for Growing Kenyan Businesses

M-Pesa integration, WhatsApp automation, and SEO that actually works in the Kenyan market.

Business Systems Transformation
01 / 07

Business Systems Transformation

We help businesses move from disconnected tools to fully integrated systems that automate operations, payments, communication, and internal workflows.

business systems Kenyabusiness automation KenyaAI business systems Kenya
Customer Operations System
02 / 07

Customer Operations System

We design systems that automate customer communication, capture leads, and trigger business actions.

WhatsApp chatbot Kenyacustomer automation KenyaAI chatbot business Kenya
Payment Automation System
03 / 07

Payment Automation System

We transform M-Pesa into a business system trigger for payments, confirmations, and reconciliation.

M-Pesa integration Kenyapayment automation Kenya
Process Automation System
04 / 07

Process Automation System

We automate repetitive internal workflows across teams, reporting, and operations.

business automation Kenyaworkflow automation Kenya
Custom Business Systems
05 / 07

Custom Business Systems

We build ERP, CRM, and operational systems tailored to your business processes.

custom software KenyaERP KenyaCRM Kenya
Mobile Business Systems
06 / 07

Mobile Business Systems

We build mobile systems that connect field operations and customers into your business workflows.

mobile app development KenyaSACCO app Kenya
Website Systems
07 / 07

Website Systems

We build websites that act as entry points into automated business systems.

website development Kenyaweb design Nairobi

Not sure which service you need?

Client Results

Real Results From Real Kenyan Organisations

We measure success by your outcomes โ€” not by how the website looks.

๐Ÿช

100+

Kenyan businesses served

โšก

48h

Average response time

โญ

5โ˜…

Google rating

โฑ

20h+

Saved per client / week

Featured Clients

NGO / Social Impact24/7

"Tijwa built us a WhatsApp AI assistant that allows caregivers and persons with disabilities to get support, access resources, and report urgent needs at any hour โ€” without waiting for office hours. It changed how we reach the people who need us most."

A

Action Foundation for Caregivers

Nairobi, Kenya ยท Disability & Caregiver Support NGO

See this service โ†’
Healthcare100%

"The Lab Management System Tijwa built for us digitised our entire sample tracking, results workflow, and patient records. CDIW Chandaria's lab now runs paperless โ€” from intake to results delivery."

C

CDIW Chandaria

Nairobi, Kenya ยท Medical Diagnostics & Research

See this service โ†’
Our Solutions

Everything a Kenyan Business Needs to Go Digital

Professional, affordable, and built for the Kenyan market โ€” not repurposed from a global template.

๐Ÿ‡ฐ๐Ÿ‡ช

Kenya-First

Built for M-Pesa, WhatsApp, and mobile users โ€” not adapted from a Western template.

โšก

Fast Delivery

Starter websites in 5โ€“10 working days. Automation in 2โ€“3 weeks.

๐Ÿ”’

No Disappearing Acts

Training, handover, and optional Care Plans included in every engagement.

Frequently Asked Questions

Find answers to common questions about our AI automation services and solutions

How much does a website cost in Kenya?

Our websites start from KSh 35,000 for a 5-page business site and go up to KSh 300,000+ for enterprise-level custom platforms. The price depends on the number of pages, features (e.g. M-Pesa payment, WhatsApp chatbot, eCommerce), and complexity. We provide a detailed quote within 48 hours for every project.

How long does M-Pesa integration take?

A standard M-Pesa STK Push integration takes 3โ€“5 business days. A full M-Pesa API suite including B2C and C2B with testing takes 7โ€“10 days. Timeline depends on Safaricom's go-live approval process, which we manage on your behalf.

Can you build a WhatsApp chatbot that speaks Swahili?

Yes. All our AI chatbots support both English and Kiswahili. We configure the language detection automatically so your bot switches based on what the customer types.

Do you offer payment plans for your services?

Yes. For projects above KSh 75,000, we offer a 50% deposit to start and 50% on delivery. For monthly retainers, we bill in advance on the 1st of each month via M-Pesa or bank transfer.

What happens after my website goes live?

All Tijwa websites include 30 days of free support after go-live. After that, we offer monthly maintenance and SEO retainer packages starting from KSh 8,000/month. We also provide training for your team to manage basic content updates.

Do you work with businesses outside Nairobi?

Absolutely. We work with businesses across Kenya โ€” Mombasa, Kisumu, Nakuru, Eldoret, Thika and beyond. All discovery and project meetings are done via Zoom or WhatsApp. We deliver 100% of our work remotely.

How do I know if I need a mobile app or just a website?

If your customers need to log in, track orders, make repeat transactions, or access offline features โ€” you need an app. If you primarily need to be found on Google, showcase your services, and capture leads โ€” a website is sufficient to start. We offer a free 30-minute consultation to help you decide.

Get in Touch

Let's discuss how we can elevate your digital presence

Send Us a Message

Contact Information

Prefer to speak directly? Reach out to us through these channels:

Free Resources

Access our collection of guides, tools, and resources to help you get started

AI Implementation Guide

Step-by-step guide to implementing AI solutions in your business