Replace Manual Operations With AI-Powered Business Systems

Name: Tijwa
Address: Nairobi, Kenya, Nairobi, Nairobi County, 00100, KE
Telephone: +254 791 655 861

We design and build systems that automate workflows, integrate your tools, and give you full visibility over your operations — so your business can scale without chaos.

WhatsApp AI Chatbot and M-Pesa Integration for Kenyan Businesses

⚙️ Process Automation Experts📊 Operational Systems Design🔗 End-to-End Integrations🏢 Trusted by Growing Businesses

What We Build

Smart Technology for Growing Kenyan Businesses

M-Pesa integration, WhatsApp automation, and SEO that actually works in the Kenyan market.

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Business Systems Transformation

We design and implement integrated business systems that connect your entire operation — from customer communication to payment processing to internal workflows — into one scalable platform.

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Customer Operations System

We build intelligent WhatsApp systems that automatically respond to enquiries, capture leads, process bookings, and route conversations — so your team focuses on closing deals, not answering the same questions.

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Payment Automation System

We build M-Pesa payment infrastructure that automatically collects payments, sends instant confirmations, generates receipts, and syncs with your accounting — eliminating manual payment processing.

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Process Automation System

We automate repetitive business processes — invoicing, reporting, approvals, data entry, and follow-ups — so your team spends time on work that actually grows the business.

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Custom Business Systems

We build ERP, CRM, and industry-specific systems that match your exact business processes — not force you to adapt to generic software limitations.

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Mobile Business Systems

We build native and cross-platform mobile apps with M-Pesa integration, offline capabilities, and real-time sync — designed for SACCOs, clinics, logistics, and enterprises that need mobile-first operations.

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Website Systems

We build SEO-optimised, mobile-first websites designed to convert visitors into customers — with built-in lead capture, WhatsApp integration, and M-Pesa payment processing.

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Not sure which service you need?

Client Results

Real Results From Real Kenyan Organisations

We measure success by your outcomes — not by how the website looks.

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100+

Kenyan businesses served

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48h

Average response time

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5★

Google rating

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20h+

Saved per client / week

Featured Clients

NGO / Social Impact24/7

"Tijwa built us a WhatsApp AI assistant that allows caregivers and persons with disabilities to get support, access resources, and report urgent needs at any hour — without waiting for office hours. It changed how we reach the people who need us most."

Action Foundation for Caregivers

Nairobi, Kenya · Disability & Caregiver Support NGO

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Healthcare100%

"The Lab Management System Tijwa built for us digitised our entire sample tracking, results workflow, and patient records. CDIE Chandaria's lab now runs paperless — from intake to results delivery."

CDIE Chandaria

Nairobi, Kenya · Medical Diagnostics & Research

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Our Solutions

Everything a Kenyan Business Needs to Go Digital

Professional, affordable, and built for the Kenyan market — not repurposed from a global template.

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WhatsApp AI Chatbot

24/7 automated replies, lead capture, and M-Pesa payment triggers — all on WhatsApp.

Learn more →💳

M-Pesa Integration

STK Push, Paybill, and B2C payments wired directly into your website or app.

Learn more →⚙️

Business Automation

Eliminate manual admin — invoicing, follow-ups, inventory alerts, and payroll.

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Mobile App Development

Android and iOS apps built Kenya-first — offline capable, M-Pesa ready.

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Website Development

SEO-ready, mobile-first websites that rank on Google and convert visitors.

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Custom Software & ERP

SACCO systems, clinic platforms, school management — built for how Kenya operates.

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SEO & Visibility

Get found on Google when customers in Nairobi search for your services.

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Managed Hosting

Secure, monitored infrastructure with SSL, backups, and incident support.

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Kenya-First

Built for M-Pesa, WhatsApp, and mobile users — not adapted from a Western template.

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Fast Delivery

Starter websites in 5–10 working days. Automation in 2–3 weeks.

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No Disappearing Acts

Training, handover, and optional Care Plans included in every engagement.

Real Technology. Real Results. Real Kenyan Businesses.

Every project you see here was built by our team, for real clients, solving real business problems. We measure our success by your results — not by how the website looks.

CDIE Innovation Center

Problem: Lab operations were manually managed, leading to poor visibility of student projects, resource conflicts, and inefficient tracking.

Solution: Built a centralized lab management system for student enrollment, project tracking, and resource booking.

Result: Successfully supported 500 students in the first semester with improved operational efficiency and visibility.

View Full Case Study

Frequently Asked Questions

Find answers to common questions about our AI automation services and solutions

How much does a website cost in Kenya?

Our websites start from KSh 35,000 for a 5-page business site and go up to KSh 300,000+ for enterprise-level custom platforms. The price depends on the number of pages, features (e.g. M-Pesa payment, WhatsApp chatbot, eCommerce), and complexity. We provide a detailed quote within 48 hours for every project.

How long does M-Pesa integration take?

A standard M-Pesa STK Push integration takes 3–5 business days. A full M-Pesa API suite including B2C and C2B with testing takes 7–10 days. Timeline depends on Safaricom's go-live approval process, which we manage on your behalf.

Can you build a WhatsApp chatbot that speaks Swahili?

Yes. All our AI chatbots support both English and Kiswahili. We configure the language detection automatically so your bot switches based on what the customer types.

Do you offer payment plans for your services?

Yes. For projects above KSh 75,000, we offer a 50% deposit to start and 50% on delivery. For monthly retainers, we bill in advance on the 1st of each month via M-Pesa or bank transfer.

What happens after my website goes live?

All Tijwa websites include 30 days of free support after go-live. After that, we offer monthly maintenance and SEO retainer packages starting from KSh 8,000/month. We also provide training for your team to manage basic content updates.

Do you work with businesses outside Nairobi?

Absolutely. We work with businesses across Kenya — Mombasa, Kisumu, Nakuru, Eldoret, Thika and beyond. All discovery and project meetings are done via Zoom or WhatsApp. We deliver 100% of our work remotely.

How do I know if I need a mobile app or just a website?

If your customers need to log in, track orders, make repeat transactions, or access offline features — you need an app. If you primarily need to be found on Google, showcase your services, and capture leads — a website is sufficient to start. We offer a free 30-minute consultation to help you decide.