Problem: Training capacity was limited to small in-person sessions of 50 caregivers, making it impossible to provide personalised training at scale for all caregivers.

Solution: Designed and deployed a WhatsApp-based AI-assisted training chatbot that delivers structured, personalised training modules to both new and existing caregivers, with in-person support only for advanced or exceptional cases.

Result: Active caregiver participation scaled from 50 per in-person cohort to over 1,000 caregivers engaging remotely with personalised training within two months.

Problem: Student and project management was manual and chaotic, making lab operations inefficient and difficult to scale.

Solution: Developed a web-based lab and project management system allowing student enrollment, project tracking, resource booking, and reporting dashboards, centralizing all lab operations and enabling scaling to other labs.

Result: First semester saw 500 students enrolled with smooth operations; students and lab managers report improved visibility, efficiency, and usability.